Practical technology services
for small business
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Carol Shulman, Principal

General Qualifications
Over 30 years of experience delivering business solutions to organizations large and small. Expertise in business and marketing strategy, positioning; operations analysis and design; information resource management.
Seasoned small-business consultant. Particular expertise in owner-operated and high-growth companies. Known for delivering practical suggestions/solutions that help owners achieve their objectives.
Experienced manager in both line and staff roles. Have built and managed companies and departments, controlled multi-million dollar budgets.
Established track record for producing tangible results, including on-time, on-budget project completion, cost containment/reduction, revenue and profit production, and more. Proven ability to invoke positive change in organizational behaviors.
Exceptional communications skills, both written and verbal. Authored many business plans, promotional pieces, training courses, technical literature, articles, speeches, scripts, etc. Accomplished public speaker.
Insightful analyst. Able to ferret out detailed information from many sources quickly, synthesize effectively, and draw useful conclusions that distinguish symptoms from problems and identify meaningful, practical solutions.

Specific Skills
General management: Business analysis and planning (strategic and operating); financial analysis; organizational design; assessment/design of management controls. Particular skills in company and product positioning, marketing and sales.
Technology management: Selection of technology to meet business objectives; management control of information and technology assets; technology acquisition. Particular expertise in launching new technologies.
Technical analysis: Technology ROI, information and database architectures; business process analysis; technology life-cycle analysis; vendor/product assessment.
Technology implementation: Project management, with particular skills in rollouts of new technology; technical writing; end-user training and support.

Education
MBA with Distinction, University of Michigan, 1981. Chevron Fellowship in Information Systems.
BA with Honors in Economics, Oberlin College, 1975.